There’s nothing like peace of mind, the assurance that your computer equipment will maintain maximum performance when you need it most, avoiding costly breakdowns. MicroNet is happy to introduce our on site service, ‘Peace of Mind’ a proactive range of network security and management service. Peace of Mind addresses the little problems before they lead to big problems that cost you, time & money. Our expert technicians use the very latest software tools, implementing the Peace of Mind, five-point program.            Service On Site            Intruder Alert            Secure Remote Networking            Virus Protection            Back-up Audit Bottom line is, MicroNet is in the business of keeping your business running smoothly, through properly maintained computer systems and outstanding service. MicroNet provides comprehensive computer support covering software & hardware problems. Sure, breakdowns may still occur, but through ‘Peace of Mind’, they are certain to be less frequent or serious.  We’ll be happy to explain this and other MicroNet services in more detail, and keep in mind, that in order to serve you better we’ve extended our hours Monday through Saturday 9:00am-6:00pm. If your computer is critical to your business, I encourage you to call us at 262.9393 for more information, or a free on-site evaluation from one of our service technicians. Network Security & Management Peace of Mind is a range of network security and management services from MicroNet designed to keep your equipment secure and operating at top efficiency, avoiding costly breakdowns.  Peace of mind addresses the little problems before they become big problems.  Corporate data can disappear in an instant due to theft or poor backup maintenance. MicroNet keeps your system secure by implementing the Peace of Mind five point program.     Service On-Site     Intruder Alert     Secure Remote Networking     Virus Protection     Backup Audit Service On-Site = Priority Reduce administration time and save on-site minimum charges with pre-paid blocks of service with Service On-Site. By purchasing a minimum block of hours, any employee can call for computer service. No hour minimum charge! We'll track the time used against your contract, in 15 minutes increments, and can provide you with a contract balance at any time. Remaining time automatically rolls over at the end of the year            Intruder Alert = Log Do outsiders have access to your computer resources? Is someone using your mail server for illegal purposes without your knowledge? Exactly who is storing data at your site? Secure Remote Networking = Inscription Keep your system secure. Just who is reading your data as it moves across the Internet or what may happen if a notebook is stolen?  The amount of equipment, software and know-how required to intercept internet traffic is surprisingly small.  You can rest assured that interested people around the world may be sharing your transaction details. Virus Protection = Antivirus Adware Spyware Virus programs are being written and distributed by malicious programmers all over the world. Some virus programs are merely practical jokes while others can be destructive, leading to loss of data, programs or even a suspension in your ability to conduct business Back-up Audit = Test to see if it works Avoid the failure of recoverable data that can mean serious losses to any organization through regular audits by MicroNet. Breakdowns cost you time & money, that’s why MicroNet provides comprehensive computer support covering software and hardware problems. We manage the computer solution necessary to get your equipment up and running fast. MicroNet provides: Server analysis • Checking hard disk for errors and sufficient space • Diagnosing possible hardware issues • Firewall / security check • Anti Virus check • Data Structure Analysis • Error log analysis • Asset List • Remote Working Evaluation Workstation analysis • Virus Check • Disk Defragmentation • Scan Disk • Configuration Check • Data Structure Check • Problem Identification • Complete documentation of applications and specifications • Asset List Vital maintenance tasks • Implement MS security hot fixes • Verify disaster recovery plans • Verify virus defenses definitions • Check LAN security • Create/modify user and email accounts • Troubleshoot logged team issues • Regular hardware maintenance Maintenance Services Avoid breakdowns by scheduling regular maintenance visits for backups. We recommend scheduling these visits at one or two month intervals. More frequent visits are recommended for certain work environments. Support Plan MicroNet offers an Extended Support Plan. The Extended Service Plan is available for 5, 10, 20, 30, 40, 50 hours per year.   Inventory of your system, hardware and software, and maintenance of that information for efficient troubleshooting when problems arise.   Recommendations for upgrades necessary to provide maximum performance and reliability, especially data backup   Online, email and telephone tech support whenever you need it.    Priority scheduling of On-Site calls.   Operating system upgrades and training.   Regular scheduled service visits.   Complete home office/media center design.   Wi-Fi wireless and home networking.   Privacy and security upgrades.   Computer Service / Computer Support. Technical Service Areas   New and remedial system configuration and integration   Hardware troubleshooting, repairs, warranty, and off-warranty   Network troubleshooting and repair   Application software installation and configuration   New and remedial site planning   ISDN, Cable design and installation   Hardware, operating system, and application software upgrades   Disaster recovery assistance (Peace of Mind)   System administration implementation   Firewall planning and installation   Power management support   Preventive maintenance   Cross platform integration   Enterprise Management Return-to-Depot Depot service (111 North 4th Street Watertown) is provided at MicroNet to repair almost all IBM-compatible systems and peripherals, regardless of their place of purchase, and return them to you fully functional               On-site Service On-site servicing is also available, whether on a per-call basis or through our popular On-Site. A one-hour minimum on-site charge is applied per call. No Travel charges. Servicing estimates are provided.                   On-site Service Contract On-site servicing contracts available, through our popular On-Site service contract. A 15 Min minimum on-site charge is applied per call. Priority service, discounts charges, no Travel charges. Servicing estimates are provided.   To purchase a support contract, or for more details about the contracts we offer, simply contact your MicroNet Sales Representative at (920) 262-9393.